Impact of same-day appointments on patient satisfaction with general practice appointment systems
نویسندگان
چکیده
منابع مشابه
Impact of same-day appointments on patient satisfaction with general practice appointment systems.
Following recent concerns about patients' inability to book appointments in advance, this study examined the relationship between the proportion of GP appointments reserved for same-day booking, and patient satisfaction with appointment systems. In a survey of 12,825 patients in 47 practices, it was found that a 10% increase in the proportion of same-day appointments was associated with an 8% r...
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BACKGROUND The relationship between open access and patient satisfaction is mixed. Our study is the first to assess the relationship between open access appointment scheduling and patient satisfaction in the Military Health System (MHS). It is also unique in that we examine both same-day and 24-hour access through a relationship with satisfaction. METHODS We conducted a panel time-series anal...
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Once upon a time, not too long ago, long waits and delays in the office were seen as something of a status symbol. A physician who had a long wait list for appointments or a long delay in the waiting room must have been an awfully good physician to have such “demand.” Even when patients began to complain, many groups were hardly eager to tackle the problem because there was a certain amount of ...
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Management of same-day appointments in primary care
1828 www.thelancet.com Vol 384 November 22, 2014 Primary care doctors worldwide could be forgiven for feeling stuck in the middle of a supply and demand crisis, with the need to balance increasingly complex care for patients with provision of same-day access for all. Optimisation of workfl ow within primary care is essential to maintain this balance, so that the entire primary care team can be ...
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ژورنال
عنوان ژورنال: British Journal of General Practice
سال: 2008
ISSN: 0960-1643,1478-5242
DOI: 10.3399/bjgp08x330780